Terms and Conditions

Rq999 Terms and Conditions — Please Read Before Using

By using the rq999 platform, you are deemed to have agreed to these terms and conditions. Please read everything carefully before registering.

Last Updated: January 2026
Applicable: All rq999 Users
Language: English (Bangladesh)
Age Restriction: 18 years of age or older
Website: rq999.onl
These terms and conditions were last January 2026- updated on. By continuing to use the rq999 platform, you are considered to have accepted these terms.
Article 01

General Terms & Introduction

Rq999 (bundles under the domain rq999.onl) is an online gaming platform offering Bangladeshi users Live Casino, Sports Betting, slot games, fish games, and much more. By creating an account or using our services on rq999, you automatically agree to these terms and conditions.

These terms and conditions constitute a legal agreement between rq999 and its users. Please read each clause carefully before registering. If you need clarification on anything, contact our 24/7 support team.

Rq999 reserves the right to modify or update these terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

These terms and conditions apply to users in Bangladesh only. rq999 provides services exclusively in regions where online gaming is legally permitted.
Article 02

Account Registration & Eligibility

To open an account on rq999, you must meet the following requirements:

  • You must be 18 years of age or older.
  • Each person may register only one account. Operating multiple accounts under the same identity may result in all accounts being terminated.
  • You must provide accurate and truthful information during registration. Providing false details may result in account suspension.
  • It is your responsibility to keep your account password and login details confidential.
  • You may not allow anyone else to use your account.
  • rq999 may request your national ID or other documents at any time for identity verification purposes.
rq999 reserves the right to verify suspicious accounts. Withdrawals may be held pending completion of the KYC (Know Your Customer) process.
Article 03

Deposit & Payment Policy

Deposits on rq999 can be made via bKash, Nagad, Rocket, and other mobile banking methods. The following rules apply to deposits:

  • The minimum deposit amount is BDT 200 (two hundred taka).
  • Deposits are usually credited to your account instantly.
  • You must only use payment methods registered in your own name. Using another person's payment method may result in account suspension.
  • If a deposit is not credited for any reason, please contact the support team immediately.
  • All transactions are recorded and may be verified when necessary.

Rq999 does not accept deposits through third parties and will never ask you to deposit directly into a personal bank account. If you receive any such request, please notify our support team immediately.

All deposit transactions on rq999 are secured with SSL encryption. Your financial information is never shared with third parties.
Article 04

Withdrawal Policy & Process

Withdrawing your winnings from rq999 is simple and fast. Funds are usually credited to your mobile banking within 15 minutes of your request. However, withdrawals may be delayed if the following conditions are not met:

  • The minimum withdrawal amount is BDT 500 (five hundred taka).
  • Withdrawals may be held if KYC verification has not been completed.
  • Winnings from a bonus cannot be withdrawn unless the wagering requirements have been fully met.
  • Withdrawals can only be made to a mobile banking number registered in your own name.
  • Multiple withdrawal requests can be submitted on the same day, but each will be processed separately.
  • rq999 reserves the right to temporarily place a hold on withdrawals in the case of suspicious transactions.
Withdrawals on rq999 are typically processed within 15 minutes. During peak hours, it may take up to 24 hours.
Article 05

Bonus & Promotion Terms

Rq999 offers a variety of bonuses and promotions. Each bonus has its own terms, detailed on the relevant promotion page. General bonus policy:

  • Each bonus may only be claimed once. Using multiple accounts or identities to claim bonuses is strictly prohibited.
  • To withdraw winnings derived from a bonus, you must meet the applicable wagering requirements.
  • Welcome bonuses are available to new members only.
  • Bonus validity periods generally range from 7 to 30 days. Any unused bonus will expire at the end of the validity period.
  • rq999 reserves the right to withdraw or modify any bonus at any time.
  • In the event of any bonus-related dispute, rq999's decision shall be final.

To view the latest bonus offers and full terms, Promotions Page Visit.

Article 06

Prohibited Activities

The following activities are strictly prohibited on the rq999 platform. Violating these rules may result in account termination and forfeiture of your balance:

  • Operating multiple accounts by the same person.
  • Manipulating the bonus system or misusing bonuses.
  • Attempting to launder money or process illegal funds through the platform.
  • Hacking, using bots, or manipulating games through unauthorized software.
  • Colluding with other players to win by dishonest means.
  • Creating an account using a fake identity or false information.
  • Attempting to gain unauthorized access to another player's account.
rq999 reserves the right to suspend or terminate any account without prior notice if suspicious activity is detected. Legal action may be taken if necessary.
Article 07

Responsible Gaming Policy

Rq999 believes gaming is entertainment — not addiction. That's why we place the highest priority on responsible gaming. The following safeguards are available on the platform:

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: You can self-exclude from the platform for a set period at any time.
  • Reality Check: You will receive periodic notifications about your gaming session duration and spending.
  • Account Cooling-Off: Option to temporarily suspend your account for a set period of time.

If you're experiencing gaming-related issues or need help, please visit our Responsible Gaming Visit the page or get in touch with our support team.

Article 08

Privacy & Data Protection

Rq999 is committed to protecting your personal information. To learn more about how we collect and use your data, Privacy Policy Read the page.

  • Your personal and financial information is protected with SSL encryption.
  • rq999 will never ask for your password or full payment details.
  • Personal information is not shared with third parties except where required by law.
  • Your information is used solely for the purpose of providing services and verifying your account.
Article 09

Account Suspension & Termination

Rq999 reserves the right to suspend or terminate accounts without prior notice in the following circumstances:

  • Violation of any clause within the Terms and Conditions.
  • Registering with false or incomplete information.
  • Upon detection of fraudulent or suspicious activity.
  • Failure to complete KYC verification.
  • If your account has been inactive for an extended period.

You may request to close your account at any time. Any remaining balance will be available for withdrawal, but bonus balances will not be refunded.

If fraud is proven at the time of account termination, all balances will be forfeited and legal action may be taken.
Article 10

Changes, Amendments & Contact

Rq999 may amend these terms and conditions, in part or in full, at any time. The updated date will be reflected on the website after any changes. Continued use of the platform after new terms are published constitutes acceptance of those terms.

If you have any questions or complaints about these terms, please contact our support team:

  • Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week
  • Website: rq999.onl
These terms and conditions are written in English, but in the event of any dispute, rq999's interpretation shall be considered final.
Why Choose rq999

Key Features of rq999

As a safe, transparent, and trusted platform, rq999 is setting a new standard for online gaming in Bangladesh.

100% Secure Transactions

All deposits and withdrawals are secured with SSL encryption and advanced firewalls. Your funds and personal information are fully protected.

Fastest Withdrawals

Winnings are transferred directly to your bKash, Nagad, or Rocket account within just 15 minutes of a successful request.

Exciting Bonuses

From welcome bonuses for new members to regular reload bonuses, cashback, and referral offers — there's something for everyone.

24/7 Bangla Support

Get support in English any time of day. Reach us via live chat, email, or WhatsApp.

Mobile App Features

Install the rq999 app on Android or iOS and play from anywhere. Smooth and fast interface.

Responsible Gaming

Stay in control of your gaming at all times with deposit limits, self-exclusion, and reality check tools.

Join rq999 Today

Sign up on Bangladesh's most trusted gaming platform and enjoy your welcome bonus.

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